Purchasing
Purchasing Information may be found by visiting the CRAWL CARD catalog page.
Redemption
CRAWL CARDs are assigned to the recipient's customer account. They may be redeemed through call-in, walk-in, or online orders. In order to redeem for an online order, the serial number of the CRAWL CARD(s) must be entered in the Order comments text-field at the bottom of the checkout page. Only valid for products and services as listed on this website. Purchases are deducted from each CRAWL CARD balance, and any unused balance remains on the recipient's CRAWL CARD account. If the purchase amount exceeds the CRAWL CARD amount, the balance must be paid with another credit card or other available payment method. The owner may check his or her balance at any time over the phone.
Limitations
CRAWL CARDs cannot be used to purchase other CRAWL CARDs, and may not be applied to the order from which it is being purchased. Additionally, CRAWL CARDs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other CRAWL CARD account.
Expiration
There is no expiration date for CRAWL CARDs. However, once the remaining balance is exhausted, the CRAWL CARD is considered consumed and no longer holds any value.
Lost cards
We maintain a record of each CRAWL CARD balance. If a CRAWL CARD is lost or destroyed, we can send out a replacement card for $5.
Fraud
It is the owner's responsibility to protect their CRAWL CARD balance. We are not responsible if a stolen card is fraudulently used in your name. If your CRAWL CARD is stolen or misplaced, we recommend immediately calling in to notify us of the situation. Your balance is safe on our system but it is the CRAWL CARD owner's responsibility to maintain it.