Core charges only apply to some orders
When applicable, a core charge
is a refundable core part(s) surcharge that is added to your total
parts value. Some products require that a core part, or unused or
replaced part be sent back to us. This core is very valuable to us
if not damaged as we can use it (in hole or by piece) to fulfill
other orders. We really want your unused core part(s)! We must recieve
and inspect your core part(s) before a refund can be issued.
Refunds are made in terms of the condition of
returned core part(s). Bent, defective, faulty, broke, cracked, rusted,
ruined, or any other form of your core(s) which render it unusable to
us may result in a partial, or no core refund. Parts
returned to us that are in good working order, are fully refunded.
If shipped, Please drain all fluids such as gear
oil before returning part(s) please! Most carriers will not deliver
leaking containers!
If you do not
understand what type of conditions apply to a core part to render it
unusable to us, please don't resitate to ask one of our sales
representatives either via our Online Support Forum
or by telephone (in the US) at (559) 252-7295.